Visionary leader who is able to achieve exceptional results in a multitude of fields through the integration of innovative technologies and interpersonal relationships including positive team building, coaching, and professional development.
Solid leader with an entrepreneurial spirit who is currently developing a dynamic social community site that will be used to browse, interact, network and promote yourself, organization, thoughts and ideas to the world.
Goal is to one day become a philanthropist with a focus on mentoring, education, and entrepreneurship.
Education
Career
Selected Contributions:
� Won �In-List Award� as the #1 ranked manager within the company for two consecutive years. Rank as a Top 10 supervisor for 3 consecutive years.
� Trained and developed customer service reps as well and mentored other managers on relationship building, goal setting, recognition, and call handling.
� Developed innovative tools used by the entire center to track sales and drive efficiency helping the site to become one of the top rated sites nationally.
� Lead multiple groups of front line representatives to being ranked the #1 team nationally out of over 500 teams for a company that has won J.D Powers award for customer service nearly every quarter for 3 years.
� Facilitated meetings with peer supervisors around building high performing and highly motivated teams.
� Through adaptability, coaching, and team motivation lead team through transition from customer service to sales while still maintaining top 5 performance month over month including being recognized as the top sales team nationally multiple times.